Working Class Appliance

Appliance Repair Services in Jacksonville, NC

Appliance Repair Services Done Right

Working Class Appliance understands how frustrating it is when an appliance breaks down. That’s why we offer appliance repair service that is fast and affordable, grounded in integrity, transparency, and top-tier customer care.

Our mission is to deliver exceptional service while building lasting relationships with the homeowners we serve. Whether you’re dealing with a leaking refrigerator, a noisy dryer, or a washer that won’t drain, our knowledgeable and courteous technicians are here to help. Our services extend to Wilmington, Jacksonville, New Bern, and nearby areas- arriving on time, treating your home respectfully, and ensuring the job is done right the first day.

We don’t believe in band-aid fixes. Instead, we use factory schematics and diagnostic tools to reach the issue’s root. Every step of the process is explained to you, an effective solution is recommended, and a 30-day labor warranty and a one-year parts warranty back our work.

We’re proud to be a veteran-owned appliance service company that values honesty, accountability, and customer satisfaction. You can trust us to be fair, honest, and thorough when you need a repair. Contact us today to schedule your appointment, and let us earn your trust.

We service the Jacksonville, Wilmington, New Bern, Emerald Isle, Wrightsville Beach, Morehead City, and surrounding cities in inland neighborhoods and coastal communities.

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What We Repair

We Specialize in Repairing a Wide Range of Appliances, Focusing on Residential Service.

Our trained technicians provide expert service on most major brands, including Samsung, LG, Whirlpool, GE, and many high-end models that other companies won’t touch. From worn-out components to faulty wiring or broken control boards, we perform detailed inspections and use high-quality replacement parts to ensure long-term results.

Here’s what we can fix for you:

Refrigerators (Top-Freezer, Bottom-Freezer, Side-by-Side, French Door)
Washers (Top-Load, Front-Load, Compact Models)
Dryers
Dishwashers (Built-in, Portable)
Ovens and Microwaves
Cooktops and Stoves

We can handle any model and extend the life of your appliance, saving you money on costly replacements.

Refrigerators

Dishwashers

OvenS

Washers

Stoves

Dryers

Affordable Repairs with a Focus on Quality and Customer Care

Appliance Brands We Service

Wide Range of Appliance Expertise

Why Homeowners Trust Working Class Appliance

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Veteran-Owned and Operated

We bring integrity and accountability to every job.

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Transparent Pricing

The diagnostic fee is on us when you approve a repair.

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$107 Service Fee Waived

We bring integrity and accountability to every job.



Warrantied Work

Every repair has a 30-day labor and 1-year parts guarantee.

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We Repair What Others Won’t

Including Samsung, LG, and high-end appliances.

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Discounts Available

For military, seniors, and law enforcement.



Courteous & On-Time Staff

We value your time and your trust.

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Outstanding Customer Care

We focus on long-term solutions, not quick fixes.

Get Your Appliances Fixed Today!

Convenient Scheduling

Licensed and Insured

Eco-Friendly Practices

Emergency Repair Services

High-End Appliance Repair Specialists

We repair high-end and luxury appliances while others won’t. Our factory-certified team specializes in diagnosing and repairing complex, premium appliance models. Whether it’s a smart refrigerator, a built-in double oven, or a European-brand washer, we bring the tools, knowledge, and confidence to get the job done right.
We understand the care and investment you’ve put into your appliances, so we take a thorough, detail-oriented approach to every inspection and repair. With Working Class Appliance, you can expect professional service tailored to your home.

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Schedule Your Appliance Repair Today

Your time is valuable, and we respect that. Whether your appliance is underperforming or completely out of commission, we’re ready to respond with prompt, professional service that’s second to none. We offer flexible appointment times, affordable pricing, and a no-pressure approach that puts you in control.

Need help today? Call us, email us, or fill out our easy online form to request service. A team member will reach out to confirm your appointment, answer any questions, and ensure we’re fully prepared when we arrive. When you choose Working Class Appliance, you’re choosing honesty, expertise, and lasting results.

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We’re here when you need us most—any time, any day.

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What Our Customers Say About Us

WorkingClass Appliance LLC

4.8

Based on 77 reviews

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Kevin Kimmel

21:24 20 May 26

Erik was very polite and professional. He was very knowledgeable too.I will definitely call this company again for needed appliance repairs.

Jane Irwin

16:57 08 Apr 26

I am very impressed with Austin and Working Class Appliance. He was knowledgeable, friendly and got my washing machine fixed quickly. While in kitchen waiting for me to write a check he noticed a gap between my cabinet and microwave (very loose screw)which he quickly took care of saving me a potential problem; now that is service. I highly recommend this company!

kelee norris

22:47 10 Mar 26

Very professional. They were able to fix my Samsung washer the same day the technician came out. They gave a very thorough explanation of thw problem and a detailed estimate of what it would cost to fix it. I will call them for any other appliance issues I have in the future.

Linda T

18:48 04 Mar 26

Thank you so much for repairing my dishwasher Erik. I appreciate your promptness. Appliances today have become even more difficult to repair but it’s pretty obvious you have the knowledge and experience needed to get it done. I definitely recommend Working Class Appliance. Thanks again!

Linda Fassler

23:44 23 Feb 26

Eric was the service person sent to fix my Samsung washer. He is great, told me the problem. A part had to be ordered. The day after the part was received we set the appointment. He does excellent work, very professional, and cleaned up all the debris that had caused the damage. Satisfied customer

Don Bowen

19:01 05 Feb 26

My 8-year-old MAYTAG Dryer had a high pitch screeching sound when it was running. I thought I had called an applicance repair shop I had used before but somehow I was connected to Working Class Appliance. I'm glad I was. Erik, the repairman, called prior to arriving, as I had requested and did an OUTSTANDING JOB. He not only repaired the dryer, but fixed a water shut-off valve issue I had with my MAYTAG Washer as well. He was ALL BUSINESS and worked FAST! With an OEM kit, he replaced tub rollers, idler pulley, another roller and a new belt for the tub on the dryer. He also replaced the water shut-off valve on the washer with OEM parts (it was leaking water into the washer tub).
I give Erik a 10/10 and WILL utilize Working Class Appliance in the future when I have applicance problems.
I will also request Erik. I highly recommend Working Class Appliance for your next appliance problem.
You will not be disappointed.

Nathan Boychuck

22:56 08 Jan 26

We had an issue with our gas range that caused the oven to not ignite. The stovetop worked as it should, but not having an operational oven was an inconvenience that I never realized, not really paying attention to how much we actually used the oven. I submitted my request for repair on the website after hours, the next morning I had received a call and had an appointment scheduled. Erik was my technician, he showed up as scheduled, he was very professional and knowledgeable. He had it back up and running like new in a very reasonable time, as he had the part needed in his vehicle. I will highly recommend this company for anyone that is in need of appliance repair. Thank you for the great service!

Pat Capuano

21:56 17 Dec 25

The service technician Erik was absolutely wonderful! He professional , knowledgeable, and helpful. I am so pleased with the service that he provided. In addition the people working in setting up the appointments were also courteous . I appreciate all the assistance I received from Erik and WorkingClass Appliance

Cynthia Robertson

21:13 11 Dec 25

I just got my dryer repaired by Erik. He was so knowledgeable and amazing. Had my dryer up and working in no time. I called around to at least four other places before finding Working Class. They saved me at least $150. Thanks Erik 😊

KC Crawford

23:02 03 Dec 25

Highly recommend Working Class Appliance for your appliance needs. Quick appointment times, very reasonable rates and an extremely knowledgeable repairman. Broken belt on our dryer took him 20 minutes from start to finish.

Angelo Colosimo

16:24 25 Nov 25

Erik was amazing Very professional and thorough Explained everything Was very need and clean and left the place emasculate The office was very easy to deal with highly recommend

Tammy Raber

00:11 25 Nov 25

Had erik out on my refrigerator he was polite, professional and immediately knew what the issue was. He was able to make the repair same day. Highly recommend any one looking to call them.

ROBIN PIERCE

20:36 24 Nov 25

I was not impressed at all. Technician showed up. Took drawers out of the freezer. Tells me no water was getting to the one of three ice makers. Without pulling it out to look at any lines for clogs or checking to see if the line may be frozen from a leak. I was told it was the water supply valve. That the water supply valve was $238. That it was on back order and it could be 3 days 3 months or 3 years if they could get it at all. Also they needed 50% of the estimate right now to even try to order the part. He said back order parts was a common issue with Samsung appliances. I just do not understand why he did not check any lines for other issues at all. I had to pay $107.00 for him to show up and diagnose the issue. I am disappointed that he did not try other options to see if that could be the problem especially not knowing when if he could ever even get the part. This refrigerator is not even 3 years old.
As far as your response. You did take water out of the door. Which was working properly to start with. The new tec took apart and showed me the tub that was obviously frozen and removed the part and all ice from the rest of the ice maker that was frozen. He replaced the tubing and left the old part. My ice maker is working great now.
I called Island Appliance repair. They took time to troubleshoot and even called Samsung. They got an error code ordered the part and had it fixed in a couple days. IT WAS NOT THE PART that I was told from Working Class Appliance. It was a heating element for the water line. Preventing water to ice maker from freezing.

Leonard Van Brunt

13:42 15 Oct 25

Austin is one of their technicians, and he did an outstanding job of communicating clearly, following up with me, and being as transparent as possible during their service. While 2-10 home warranty was stringing us along, working class appliance and their team was a beacon of hope through the madness of dealing with a broken fridge!

Dimas Castillo

23:29 10 Oct 25

Filled out online form and was called within 48 hours. Was able to schedule appointment. Erick show up on time. He took a look at my dryer and diagnose the problem . He explained the options and explained to me that the parts were back order. Two weeks later, got a called to tell me the parts had arrived and was scheduled an appointment. Again, Erick came by and installed the parts. Very courteous and professional. Highly recommend.

Emmett Gooch

17:13 20 Aug 25

This Company has been extremely professional throughout the entire process of getting my gas stove repaired. Through the initial evaluation of the problem to the completion of the repair, the individuals I have communicated with have been very pleasant, knowledgeable and concise as to how this would all play out. They were spot on. I would not hesitate to call them in the future if I have the need for services on any other appliances

Ray Brungard

23:12 08 Aug 25

My dryer stopped mid cycle and would not restart. I called Working Class Appliance and was given an appointment and expected time for the service technicians arrival. The technician arrived at the appointed time. The dryer was disassembled, electrically checked, problem identified and a failed temperature control safety switch was replaced. The dryer was reassembled and tested. Total work time was about 30 minutes. The technician was very polite and courteous the entire time. The price for parts and labor was very reasonable. This was a great appliance repair experience. Thanks.
Ray B.

kfhuet

17:29 08 Aug 25

They probably do great work…who knows- i’m just leaving a middle of the road review to say my husband was treated rudely on the phone- cut off mid sentence to tell him very brusquely that they don’t work with home warranty company plans. Ok fine…it might be a few more hoops to jump through but they’d still get paid. Maybe have that policy clearly visible on the website then. Just a courtesy warning to others- don’t waste your time asking this business for help with your appliance emergency if you have a home warranty.

KillaTDC_ 99

15:54 22 Jul 25

I HAD YO GIVE ONE STAR TO EVEN WRITE THIS REVIEW. I WISH I COUKD GIVE NEGATIVE STARS!!!! DONT BOTHER WITH THESE PEOPLE!! I AM tried to schedule online it gave me options for tomorrow and Thursday. Then they called me saying they didn’t have an appointment until Tuesday. I explained I had sears home repair service and I would pay them then take the invoice to get it reimbursed and the woman was RUDE saying they dont work with any warranty company and I tried to explain only if it costed more then the allotted amount $350 would that be necessary and she said have a good day and hung up!!!

Charles Myers

11:08 05 May 25

I contacted the company through their website several days ago in attempt to have my refrigerator looked at. I'm thinking these 5 star reviews are fakes, since the company didn't even have the courtesy to email me back nor call and leave a message.

Nicholas Chapis

20:37 14 Mar 25

Erik is by far the most knowledgeable appliance technician we have ever worked with. He is very responsive, thorough and professional. We are so glad we found him and highly recommend.